First, quantity
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1 , the company shall not be retail, MOQ by style and customer service.
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2 for each piece, each product at least minimum order, all prices excluding freight costs, wood frame.
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Second, the distribution
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1 generally speaking, our delivery time is 7-10 day or so (if it is made to order, in accordance with the bilateral agreement shall prevail):
after we receive payment 7-10 shipped within days;
B , because the product updates quickly, perhaps prior to processing your orders, your product is out of stock, in this case our customer service staff will be told as an e-mail or a telephone, allowing you to decide whether to cancel the order or change the style.
2, special circumstances may delay the shipment:
foreign trade list, sometimes plant would catch, this time on the tight and may Kiss goods will cause a delay of a few days, so they will have to wait patiently, don't worry. B, sometimes just a few patterns in styles of stock, will do when it comes out of the factory before delivery, we will be justified at a time (unless guests specify part first)
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Third, shipping
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1 , on arrangements prior to shipping, our customer service with your order confirmation. Online supply of basic products in time, also does not arrange
except temporarily out of stock, so we see after your order, we will take a look at the stock, if there's anything I
will let you know if I might change other styles.
2, customer orders after payment, please notify our customer service, so that our manufacturers to arrange delivery;
3, if you have a large order, we will contact you in time.
4 , if you need to put in cargo invoice please specify when you order. (Because there are a lot of customers don't want us to put
into the shipping list, otherwise don't put shipping list. )
6, if you have other questions feel free to call customer service.
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Four freight description
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1 , and under normal circumstances, we ship all the shipping Department (county-level cities have direct or transit to reach), goods
arrived after you are in the city, shipping companies will make your call notification delivery. Shipping is calculated according to the number of freight (
If it's not too heavy or too fluffy, is calculated according to the weight of the goods in a particular area. ) Refer to the shipping companies charge the standard
shall prevail. Shipping customers, shipping is paid upon delivery to the shipping company you can, as long as you give us payment payment of goods
can be.
2, receiving to see when the box is intact, wood frame is intact, if you suspect that a product is damaged, please mention in the freight Department of
spot inspection of goods, if it is checked, your own solution. If it is unchecked damage to human factors,
packaging intact, you can contact our customer service.
3, if you have special requirements, if you have designated the Ministry of shipping, please specify when ordering and we will work according to your designated the Ministry of shipping
goods.
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Five, after-sales service
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1 , the purchase of any problems during, please telephone, QQ , or Email to contact us, we will negotiate with you
various problems encountered during the shopping process.
2If the received goods on time at the end of it in a week, we receive the customer's enquiry, the query immediately, and to give customers the most timely response to the question.
3, such as the arrival of goods quality problems, "must receive24hours feedback, as well as providing pictures, videos".
4, if the damage occurred during transportation, we will not be liable for any losses, but we can do our best to keep
product packaged with the transportation communications and transportation losses are reduced to a minimum.
5, and communicate with our customer service before you return, if any notice at the end, direct return, we will not be processed.
6, if our timely delivery, and damage occasioned by delay in cargo delivery time, we do not assume liability and compensation.
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