Mixed Batch supported, starting from [2000] yuan or more than [10] pieces

I. MOQ

1, the company will not retail, starting from 2000 yuan for approval, if less than 2000 yuan, you need to bear the service fee of 40 yuan.

2. Each product is ordered at least in units of pieces. The price of all products does not include freight, and fragile includes wooden frame fee.

3. When shipping, all lattice frame products are shipped on wooden shelves. Some of the same item numbers are tied together to save freight. Therefore, if you order the goods in person, you should click clearly according to the item number. (It is possible that one wooden frame is made of two pieces).

II. Distribution method

1, generally, our delivery time is about 3-5 days:
A. We will distribute the goods for you the next day or the third day after receiving your remittance, and guarantee to deliver the goods within 4 working days. The payment is not counted on the day, and it will be issued within 4 working days from the next day.
B. Because the product is updated quickly, the goods you ordered may be out of stock before processing your order. In this case, our customer service staff will inform you by email or telephone, let you decide whether to cancel the order or change the style.
2. Delivery will be delayed under special circumstances:
A. Sometimes the factory will catch up with foreign trade orders, so the time is relatively tight. Maybe your goods will be delayed for A few days, so please wait patiently and don't worry. B. Sometimes several colors of a certain style are out of stock, and the goods will not be available until the factory sprays out, if there are many pieces of goods ordered by you, we will send you those in stock in the warehouse first, and the others will be sent back when they are ready. Therefore, please don't worry when you receive the wrong quantity of goods. Our warehouse will have delivery records. It is very clear to record which goods have been delivered and which goods have been delivered at the end. (If you need all the goods to be delivered at the beginning, please specify when placing the order.)

3. Shipment

1. Before arranging shipment, our customer service will confirm the order with you. Online products can basically be supplied in a timely manner, and they are not arranged.
Except for the possibility of temporary shortage, so after we see your order, we will first see if there is any shortage, if there is me
We will inform you whether you can change other styles.
2. After the customer's order is paid, please inform our customer service in time so that our manufacturer can arrange delivery in time;
3. If your order is relatively large, we will get in touch with you in time.
4. If a product has multiple colors, you can specify the color of the product you want in the remarks column before generating the order, our distribution personnel send the color you specified when the warehouse has this color. If not, we will send other colors without notice. (If you must send it according to the color you specified, please specify it when placing an order.)
5. If you need to put the shipping list in the goods, please explain it when placing the order. (Because many customers don't want us to release it
In the shipping list, there is no special instruction not to put in the shipping list.)
6. If you have any other questions, please contact customer service at any time.

IV. Shipping instructions

1, under normal circumstances, we send all the goods to the Transportation Department (cities above the county level are basically direct or transit to arrive), the goods
After arriving in your city, the shipping company will call you to inform you of the delivery. Consignment is generally calculated according to the number of pieces (
As long as it is not too heavy or too fluffy products, individual areas are calculated by the weight of the goods.) For more information, see shipping company charging standard.
Accurate. For customers who send consignment, the freight is paid to the consignment company when you pick up the goods. You only need to pay for the goods.
The style is OK.
2. Check whether the box is intact and the wooden frame is intact when receiving the goods. If you doubt whether the product is damaged, please carry it in the freight department.
The goods are inspected on the spot. If it is due to the relationship between the shipping department, please solve it yourself. If it is indeed damaged by human factors in the non-consignment department,
The outer packaging is intact, you can contact our customer service, and the manufacturer is responsible for changing it.
3. If there are special requirements, if there is a designated shipping department, please explain when ordering, we will send it according to your designated shipping department
Goods.

V. After-sales service

1. If any problem occurs during the purchase process, please contact us by phone, QQ, or Email. We will negotiate with you.
Various problems encountered in the shopping process.
2. If the goods can be received on time within one week, we will immediately inquire after receiving the customer's inquiry and give the customer the most timely reply to the corresponding questions.
3. If the goods are found to have quality problems after arrival, [feedback and pictures must be provided within 24 hours after receiving the goods]]. Received you
After the returned goods, we will return the amount to you as soon as possible.
4. If there is any damage during transportation, we will not bear any loss, but we can do our best to produce
The goods are well packaged and communicated with the freight to minimize the transportation loss.
5. Please communicate with our customer service before returning the goods. If you receive any notice at the end and return the goods directly, we will not handle it.
6. If we deliver the goods in a timely manner and the loss caused by the delivery delay of the freight company, we will not bear the relevant liability and compensation.

VI. Return service

1. If there is any product quality problem, we will return it immediately after receiving the return. During transportation, because this product is fragile
Product, there may be inevitable damage, we will not compensate, please contact us within 7 days after receiving the goods
If you do not handle the problem within 7 days, there will be no problem to deal with it. In order to achieve long-term and good cooperation, we promise that
When any non-artificial quality question occurs, as long as one product is well packaged, the second accessories are complete, and the third product has no obvious scratches, the user will be completely replaced and returned.