4What about defects and breakage and quality problems?
   Compared with other products, some products will inevitably have some flaws, which is also the characteristics of the crafts themselves. Those who mind should shoot carefully. If the product sent by the seller is damaged, please contact the customer service in time and provide a clear photo. We will send you a replacement next time we restock. Note: After the collection of FCL (no replacement). We'll try our best to pack them well. Handicraft itself is fragile article unavoidably appears damagedThe probability of damage of our products is very small., such as the occurrence of damage replacement (products, freight) buyer, seller to bear half.

5Handicrafts can take samples and custom - made?
 Our factory is so confident in our products that we do not send out samples.

6,Click on the delivery, more than 7 days did not receive the goods, please do contact us!!

Long-term cooperation, mutual understanding, timely praise comrades we will do our best to cooperate with the rapid supply, will also give priority to sustained, win-win in-depth cooperation. We will resolutely blacken those who do not cooperate sincerely, tease others and do not make sense, and never cooperate.

7,The inquiry process needs to contact the customer service to provide the waybill number. The customer service will tell you the waybill number and the number of the logistics company.

Can handicrafts be customized?

    Resin and ceramic products can be customized (please note that it is customized!). , the engraving fee and design fee between 1000-9000 yuan shall be paid for the sample making of products without samples in the drawings (the two fees cannot be refunded or replaced). Please ask the customer service for the specific amount. (If the production exceeds 10,000 to 100,000, the proofing fee can be refunded)

How do I place an order on your website?

   You can login with alipay account, Taobao account, Alibaba account three ways, and then purchase order to select the product and quantity, after submitting the order alipay payment is ok, no online bank please contact customer service designated account transfer.

How do I view order Numbers and transaction records?

Please log in the Alibaba account first, click on the transaction management, and then select the transaction record to view the order number.

Special line logistics consignment :(recommended by this website)

Yiwu logistics consignment developed, to all parts of the country have a consignment department. The dedicated line goes directly to the city. After the goods arrive at the destination city, the shipping department will call the buyer to pick up the goods at the designated unloading point.

The best choice of shipping station is the familiar one recommended by the buyer. If there is no recommendation, we will choose the relevant shipping station in the freight market to deliver goods.

Shipping Department Tariff reference Website:http://www.1556.net/price_index.aspx

If you have designated logistics, please note the pick-up address and phone number of the logistics company in Yiwu when you place the order (both of them should be available). If you have no designated logistics, we will arrange logistics for you. Generally, you will choose a pick-up point close to the nearest place. The charge of each logistics company is not standard, our estimate is not accurate, so we do not make any estimate, nor do we bear any cost in the logistics.

[Freight/Cargo Receipt Instructions] 

1.Logistics freight: Our company is responsible for the goods to the corresponding freight station for shipping, the cost of shipping by the buyer, freight to pay, online ordering freight column fill\"0\"In case of wooden frame please fill in this column with wooden frame charge per box10Yuan wooden frame fee.

2.Sign for: Before taking delivery or sign for the goods, please check whether the outer box and wooden frame are in good condition and whether the goods are damaged. If the goods are damaged due to extrusion or heavy fall in the transportation process, the compensation for the damaged part shall be settled by the buyer and the transportation company through negotiation. Our company is not responsible for compensation.
If the goods are easy to damage, our company will suggest adding wooden frame!

Alibaba's novice

Please register an Alibaba account before purchase (those without An Alibaba account can log in with taobao account or Alipay account).

Please be sure to add the product to the purchase list when you buy it. Don't shoot separately, it will be easy to make a mistake

At present, you can order up to 50 kinds of products in one order. Please change another order when you order 49 kinds of products.

Disclaimer:
The following conditions are not quality problems, please carefully before shooting, such as perfect requirements cannot accept the following conditions please carefully shooting, so as to avoid unnecessary disputes and affect your happy shopping mood and shopping experience in the store.

The product color of resin material will be slightly different due to the blending ratio and filling temperature of the toner. Sometimes bubbles, slight concave-convex and uneven color appear in high temperature filling, which is a normal phenomenon. Not within the quality range.

Every product is not exactly the same. Because material is qualitative concern, the baby is hand carve and become, carve technique, strength size can affect the size of baby and weight, the size that reason hand carves a product each, weightCan't be completely consistent. Please refer to the kind received.

The store baby pictures are taken in kind with 100% consistency as far as possible, but the color difference caused by lighting problems, different shooting angles, different monitors and different personal understanding of colors is unavoidableThis kind of problem is not a quality problem. Please refer to the kind you receive.

Dear friends can contact customer service within 48 hours after receiving the goods. Close chose handicraft to want to know. There is no way to avoid the broken products of arts and crafts, we can only do our best to protect the products, safe reach the close hands.

Buyer because of personal preference, and imagination is not satisfied with their own reasons, and send back the product damage, freight, product buyers bear. Therefore, if you want to return the goods, please pack them carefully so as not to affect the interests of both buyers and sellers on the way back. Causing unnecessary disputes over return of goods)