I. moq
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1The company may not retail, moq according to the style and customer service contact.
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23. The minimum order for each product is per piece, and all prices do not include freight and wooden rack.
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Two, distribution method
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1We usually ship the goods around the same time7-10Days or so (if it is customized, the time agreed by both parties shall prevail) :
a.After we receive the payment7-10Delivery within days;
BBecause the products are updated quickly, the products you ordered may be out of stock before processing your order. In this case, our customer service staff will inform you by email or telephone, and let you decide whether to cancel the order or change the styles.
2Special circumstances may delay delivery:
a.Sometimes the factory will catch up with the foreign trade list, so the time on the more tense, dear friends goods may be a few days later, so please dear friends to wait patiently do not worry.BSometimes just a few patterns in a certain style are out of stock, and they will not be available until the factory makes them. We will send them all at once (unless the customer specifies that some of them will be sent first).
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Third, the delivery
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1Our customer service will confirm the order with you before arranging shipment. The product on the net can supply in time basically, also do not arrange
In addition to the possibility of temporary shortage, so after we see your order, we will first see if there is any shortage, if there is me
We'll let you know if we can exchange it for another style.
2. Please inform our customer service in time after the customer orders are paid, so that our manufacturer can arrange the delivery in time.
3If your order is large, we will contact you in time.
4If you need to put a shipping list in the goods, please state in the order. Because a lot of customers don't want us to
Include shipping list without special instructions.
6If you have any other questions, please contact customer service by phone.
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Iv. Freight description
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1Under normal circumstances, we all deliver the goods to the consignment department (the country's cities above the county level are basically direct or transit to arrive), the goods
After arriving in your city, the shipping company will call you to inform you to pick up the goods. Shipping is usually based on the number of pieces to calculate the freight (
As long as the product is not too heavy or fluffy, it is calculated by weight in some areas. Specific reference to shipping company charges
Prospective. For the customers who send the goods to the shipping company, you can pay the freight to the shipping company when you pick up the goods. You can pay us as long as you pay the goods
Payment is ok.
2When you receive the goods, please check whether the box is in good condition and the wooden frame is in good condition. If you doubt whether the product is damaged, please pick it up at the freight department
Goods on the spot inspection, if it is for the shipping department, please solve. If it is true that the consignment department is damaged by human factors,
If the outer packing is in good condition, please contact our customer service.
3If you have special requirements, if there is a designated shipping department, please explain when ordering, we will send it according to your designated shipping department
The goods.
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V. after-sales service
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1. If there is any problem during the purchase, please call us.QQOr,E-mail.Contact us and we will contact you
Various problems encountered in the shopping process.
2If the goods can be received in time within a week, we will inquire immediately after receiving the customer's inquiry, and give the most timely reply to the customer on the corresponding questions.
3Upon receipt of the goods, it is found that there is a definite quality problem24Hour feedback and provide pictures, video].
4If damage occurs in transit, we will not bear any loss, but we can try our best to sell the goods
Package the goods and communicate with the freight to minimize the loss.
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