Customer Notice

dear Customer! Thank you for visiting our store. If you come to our store for the first time, please take a few minutes to read our customer notice carefully ". In this way, we can have a general understanding of our store, which is beneficial to your convenience of shopping, and can reduce unnecessary misunderstandings and troubles in future cooperation transactions.

1. Quality problem: our store promises that all products are famous brand authentic. We will conduct strict inspection before shipment, and will never issue any quality problems. However, the goods involve three parties: Delivery, receipt and express delivery. Accidents may occur during the delivery of the goods. Therefore, when you receive the goods, you must carefully check them when the Express is present, and make sure that the outer packaging is complete, sign for the product without damage or complete quantity. Once signed, it represents your approval. However, if the product has quality problems, please contact us immediately. We will arrange the return and exchange for you in time and will bear the return freight. If the return or exchange is caused by the buyer's own preferences and choices, as long as it does not affect the secondary sales, we can also return or exchange the goods unconditionally, but the buyer must bear the return postage.

II. Evaluation questions: we attach importance to each of your pertinent comments. If you are satisfied and give us encouraging praise, we certainly appreciate it. If you have any dissatisfaction, please communicate with us first. I believe any reasonable problem can be solved quickly. Giving a moderate or negative review rashly cannot solve any problems. We accept pertinent criticism modestly, and there will certainly be such and such mistakes in our work, and we are very willing to take responsibility for it. If there is a problem, we will be more calm and honest with each other and try to think differently. I believe that any problem will be solved. We welcome such pertinent and tolerant customers and believe that we can become old friends.

Third, the spot problem: due to the rapid flow of goods, the data changes too fast and other uncertain factors, there may be temporary out of stock. Therefore, please try your best to contact our store to ask if there is any spot goods before ordering. We will contact you in time for the out-of-stock goods that appear after direct ordering and payment, and negotiate the problem of delayed delivery or refund.

4. Color difference problem: our store will quote some official publicity picture and also provide some of its own real shot pictures, but due to problems such as light problems, shooting level and environmental factors, it may cause a certain color difference between the picture and the actual object in a specific environment. No, all goods should be subject to the actual product. This problem is not a quality problem, please understand.

V. Express delivery problem: due to the long transportation time, our store does not send surface mail. If the express delivery cannot arrive, please choose EMS and the freight is 20 yuan. 6 yuan for intra-city express delivery, 10 yuan for other cities (except Yunnan, Hainan, Tibet, Inner Mongolia, Hong Kong, etc.) generally, we default to ZTO Express and YTO Express, the delivery time is about 3 days (except for remote areas). If you are in a hurry to receive the goods, please use SF or FedEx. Please choose EMS for the freight and leave a message to us. If you have not received the goods beyond the expected arrival time, please contact us in time, and we will help you inquire and urge the courier to deliver the goods to you as soon as possible.

                                    

                                    Thank you for your support