Frequently Asked Questions required for buyers

about "one red"

yiwu Yihong Watch Co., Ltd. has been focusing on wall clocks for 8 years. Adhering to the concept of "honesty and dedication to customers first", the company provides customers with professional services integrating design, production and sales, and selects product lines, fully meet your needs.

  Chromatic aberration:

all products are taken in kind. After the shooting is completed, in order to avoid color deviation as much as possible, we use a professional display to adjust the color to make it close to reality to the greatest extent. However, we cannot guarantee that each buyer's different monitors will not have chromatic aberration. Due to objective reasons such as shooting angle, light, and display, natural color difference will inevitably occur in the picture. Please refer to the actual product. If the buyer has any questions about the color, please contact us in time. Thank you

we do not provide pictures, if you need, you can use the pictures of our website.

  About Mixed Batch
We start from mixed batch supported yuan to 2000 yuan. We support one piece dropshipping yuan. We support single-piece sample delivery. The sample fee is subject to the retail price. If you place an order for a single payment over 5,000 yuan, the sample fee can be refunded.

Considering that the wall clock is fragile, the styles with the same specifications are finally combined into multiples of 10, which has fixed outer box packaging, which can effectively ensure the transportation safety of goods.

  About customization:

we support customization. All styles we sell can be customized trademarks (trademark registration and authorization are required) and designs. The customization price is different, and the final contract price shall prevail.

About delivery:

the choice of logistics company is customer-oriented, choose the nearest courier, and pay the freight on arrival.

We have sufficient stock, orders under 2000 yuan will be shipped 24 hours; Orders under 5000 yuan will be shipped 48 hours. Customized products or special circumstances, we will negotiate separately.

Payment method:

1. Alipay, in order to create a better shopping experience, we recommend using Alipay for payment.

2. We also support direct bank payment. Please contact us through the company Wangwang ID:yihongziao. We cannot be responsible for the losses caused by other channels. Please understand.

After-sales service:

1. Please check the delivery table in time after receiving the goods. If there is any model error, quantity inconsistency or color error

contact our customer service or call us within 24 hours, which is convenient for us to check and handle it in time.

2. For products with non-quality problems, we do not support return without reason. Please understand!

3. All products sold by our company support one-year warranty, and the customer shall bear the freight sent to our company.

4. Do not send non-company products back to our company to avoid unnecessary losses and troubles.