please read the following terms carefully and take effect from the time of ordering. If there is any objection, please confirm with the customer service staff before ordering. I. About retail
1. Orders less than 200 yuan are regarded as retail and can be shipped. Once sold, they will not be refunded or exchanged. If the transportation problem occurs, it can be solved through negotiation,
please check and confirm in front of the transportation company before signing.
2. There is a shortage of functions due to quality problems. If you need to make up accessories, you need to replenish them next time or bear the freight yourself. 2. About delivery
1. After the customer places an order for payment, it is generally arranged to be delivered within 2 days. Orders placed or paid after 16:30 every day are deemed to be delivered the next day.
2. If you fail to deliver the goods in time due to special reasons, you will contact the buyer immediately. Please forgive me, thank you very much. 3. About logistics
1. Express: by default, STO, YTO, postal express, etc. are sent. If you need to specify any express, please contact customer service without ditch.
All express delivery will be delivered by default.
2. Logistics: freight is generally paid on arrival, and goods need to be picked up at the freight station. Logistics companies can be provided by customers or by us.
Select the appropriate one for you. 4. About receiving goods
1. If there is any shortage, please leave us a message within 24 after signing, and we will help you verify the situation as soon as possible.
2. If the package of the goods is damaged, the goods are missing or damaged, please take photos and leave a certificate, reject the Express, and contact us to handle it. V. About return and exchange
1. The quality problem of the product itself leads to the lack of proper functions of the product itself. We will return and exchange the product, but the resulting transportation
the fee is borne by the buyer (most problems can be solved by simple methods such as replacing the battery, adjusting the battery riding position, and connecting the thread...
Absolutely, selling toys should be able to repair toys).
2. We will not provide return or exchange for other reasons that are not the quality problems of the product itself, such as poor sales and not as good as expected.
3. If you really want to return the goods at a discount based on the length of time when the products and packaging are intact, the buyer shall bear all the freight,
20% off within 7 days, and 20% off for all products over 7 days. VI. About after-sales service
please feedback the product problem to our after-sales service within 10 days after receiving the goods (subject to the receipt time). If it exceeds its deadline, no feedback will be given.
After-sales problems will not be accepted. Please accumulate products with quality problems, return them by ordinary logistics, and the returned freight is borne by the buyer.
Bear. For quality problems, please contact our customer service for registration. If the accumulated products have not been registered, they cannot be returned or exchanged. |
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