The prices of all products in this store, all prices are excluding tax.

Once the product is delivered, it is not a quality problem, and the return is not accepted. If the quality problem is exchanged, lot for lot, the complaint is invalid. Please know and place an order.

1. Orders less than 100 yuan are regarded as retail and can be shipped. Once they are sold, they will not be refunded or exchanged. If there is a transportation problem, they can be solved through negotiation. Please check them in front of the transportation company personnel, sign for it after confirming it is correct.
2. There is a shortage of functions due to quality problems. If you need to make up accessories, you need to replenish them next time or bear the freight yourself.

1. After the customer places an order for payment, it is generally arranged to be delivered within 2 days. Orders placed or paid after 16:30 every day are deemed to be delivered the next day.
2. If you fail to deliver the goods in time due to special reasons (insufficient warehouse inventory, etc.), you will contact the buyer to handle it. Please forgive me, thank you very much.

1. If there is any shortage, please contact our customer service within 24 hours after signing, and we will help you verify the goods as soon as possible.
2. If the package of the goods is damaged, the goods are missing or damaged, please take photos and leave a certificate, reject the Express, and contact us to handle it.

1. Express: by default, ZTO YTO Express is sent. If you need to specify any express, please contact customer service. If you have not communicated, the Express will be delivered by default.
2. Logistics: freight is generally paid on arrival, and goods need to be picked up at the freight station. Logistics companies can be provided by customers or we can choose a more suitable one for you.

1. If the quality problem of the product itself leads to the lack of functions of the product itself, we will return and exchange the product. If you need to return the product separately, the freight incurred therefrom shall be borne by the buyer, we will bear the freight returned by ordinary logistics for a total of 10kg (if the freight is returned by express delivery, half of the freight will be paid). Human problems are not within the scope of return and exchange. (Most of the problems can be solved by simple methods such as replacing the battery, adjusting the battery riding position, connecting the thread... selling toys will repair toys).
2. For non-quality problems such as poor sales volume and not as good as expected, we will not provide return or exchange.

Toys are not boutique, there will be unavoidable paint falling, uneven color and other small flaws, no reason for return and exchange, perfectionism detour.

Please feedback the product problem to our after-sales service within 7 days after receiving the goods (subject to the receipt time). If there is no after-sales problem beyond its deadline, it will not be accepted. Please accumulate products with quality problems and return them by ordinary logistics. The returned freight shall be borne by the buyer. For quality problems, please contact our customer service for registration. If the accumulated products have not been registered, they cannot be returned or exchanged.