[Wholesale instructions]]

1. About delivery

1. For orders paid before 4 pm, we will deliver the goods on the same day, and the delivery time will not exceed48 hours, some are not delivered in time, please contact Customer Service to confirm, thank you very much!

2. Express delivery cooperated by our company: Yuantong, Yunda Express, Huitong Express (if you need to specify other express delivery such as SF Express, you need to increase the freight, please contact Customer Service for details. If the quantity of goods is large, the freight will be lower, please contact Customer Service for confirmation.

2. About receiving goods

please carefully check around the box when receiving the goods. If you find that the outer box is seriously deformed, damaged, and the box is packaging tape broken and damaged, you must unpack and inspect the goods face to face if there are obvious signs of being unpacked and opened! If there is a shortage of goods or damage or quality problems, please do not sign for or take away the goods first. Contact us at the express delivery or freight station for negotiation; Otherwise, the goods will be deemed to be accepted without objection after signing.

3. About return and exchange

1. Return and exchange without quality problems;

if the buyer needs to return the goods for personal reasons, it needs to be fed back to the customer service within 48 hours after receiving the goods, and we will not provide the return service if it exceeds the price. Free shipping products shipping fee will be deducted for return. Note: (the buyer who returns the goods above shall bear the return freight)

2. Return and exchange for quality problems:

we will subsidize 5 yuan for the delivery fee for the defective or damaged products of scattered buyers. The Extra part shall be borne by the buyers themselves. Wholesale customers who take goods for a long time can accumulate a certain number and return them to us through logistics consignment. We will bear the logistics cost directly to Yiwu. The profit of wholesale running volume is too low, and business risks are shared. Please understand more.

3. Damage caused during transportation:

if the goods are damaged, you need to give feedback within 24 hours after signing, and after-sales service will not be handled.

When receiving the goods, please be sure to unpack and check in front of the logistics or courier. The carton is elastic, and some plastic toys are inelastic, so there may be no damage to the outer carton and the contents are damaged, please be sure to check the goods before signing. 5% damage of the product is within the normal range, we will provide re-order or refund service, but not reissued separately. Transportation is completed by a third-party express logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions and so on, and is not used as a reason for returning goods.

Better quality and more favorable price are our goal of unremitting efforts! I hope our hard work can be understood and recognized by everyone! Finally, I wish you a happy shopping experience!