Product Customization instructions

1. our company can customize the products, quantity, material, color, LOGO, etc. required by the customers, and negotiate with the customers according to the quantity in the production cycle of large goods;
2. as for the cost of product proofing, generally, we charge the proofing fee according to the difficulty of the product and the quantity of proofing. The fee ranges from 300 yuan. If the quantity and amount after the order meet the requirements of the company, the proofing fee can be refunded. Welcome to visit our factory, guide and negotiate business.

Product spot description

1. our company has its own factory, mainly focusing on spot products: watch box, jewelry display box, jewelry plate and other jewelry display props.

Description of spot color difference and error

1. all product pictures of our company are taken in kind to minimize chromatic aberration. However, due to online sales, the display screen of each computer is different, which inevitably produces a little chromatic aberration, which is inevitable, problems caused by chromatic aberration cannot be used as reasons for medium, poor reviews and free returns. Please understand!
2. All product sizes are measured by the owner himself, there may be a little error, please forgive me!

Logistics description

1. products ordered before 4 o'clock on the same day can be delivered basically, except for special circumstances, the default courier company "STO Express".
2. We decide the delivery fee according to the product weight and destination. Please confirm the shipping method and postage with the customer service before ordering.
3. If the product needs logistics, please provide the logistics point, it is best to provide the name of the logistics company;

after-sales service

1. we are very sorry for the problems you have encountered. Our company will actively cooperate with you to deal with your problems.
2. When leaving the factory, we have professional quality inspectors to carefully inspect each batch of goods to avoid quality problems after you receive the goods.
3. After receiving the goods, please check in front of The Courier (if the courier does not agree, you can sign it first, but do not give the signed order to the courier, and wait for the inspection.) Please check the goods before receiving the goods, please remember! If you sign for it directly without checking the goods first, even if there is a quality problem with express delivery, we cannot investigate the responsibility!
4. If you first check the goods and find the problem, please contact us immediately, we will definitely solve the problem for you, you do not need to argue with the Courier! We think it is the responsibility of the courier company, and we will let them be responsible. Please be sure to defend our own rights, thank you!