1. About delivery:

1. Urgent delivery after placing an order for payment; One piece dropshipping (if there is any special reason for failure to deliver the goods in time, we will contact the buyer immediately. Please forgive me, thank you very much)

2. We cooperate with express Yuantong, Huitong, (if you need to specify express delivery, you need to increase the freight) different regions and different express freight, please contact Customer Service for details. If you need to send logistics, please contact customer service to modify the freight. The logistics freight is paid on arrival.

2. About receiving goods

please carefully check around the box when receiving the goods. If you find that the outer box is seriously deformed, damaged, packaging tape of the box is broken, and the sealing tape is incomplete. If there are obvious signs of being unpacked and opened, you must unpack and inspect the goods face to face! If there is a shortage of goods or damage, please do not take away the goods first, and contact us at the freight station for negotiation; Otherwise, it will be deemed to accept the goods without objection after signing.

3. About return and exchange

1. Return and exchange without quality problems;

if the buyer needs to return the product for personal reasons, the damage loss caused by the return transportation of the returned product is relatively large, and the refund is 20% off according to the original price. We will not provide the return service without quality problems for more than one month. If you really have no choice, you can contact our customer service. Note: (the buyer who returns the goods above shall bear the return freight. For free shipping items, the freight when we deliver the goods must be deducted)

2. Return and exchange for quality problems:

long-term goods can accumulate loss products for unified return

3. Damage caused during transportation:

when receiving the goods, please be sure to unpack and check in front of the logistics or Express Personnel. The carton is elastic and the plastic toy is inelastic, so the outer carton may not be damaged or the inner contents may be damaged, please be sure to check the goods before signing. 50% of the damage to the product is within the normal range. The buyer can pay 200 yuan in total and then send the logistics (only the logistics freight is reimbursed by the express delivery) to return the next payment. Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions and so on, and is not used as a reason for returning goods.

4: All toys in this store cannot use any high-power batteries such as Nanfu/SHULU/K-boxing, because the low-grade electric toys have relatively thin lines and high-power batteries are easy to burn out the lines, our store is not responsible for any toy problems caused by battery type!!!!