factory supply genuine all products in this store are factory direct sales about customer service the working hours of customer service are from 8: 00 to 17:30: 00 from Monday to Saturday. About after-sales if there is a problem with the goods received, please contact customer service immediately. In order to ensure the responsibilities and obligations of both parties, our company specially formulates these regulations. Please understand and read clearly before placing an order! Special emphasis: we in principle, return is not accepted.(Due to the delivery of the product quality problem the goods can be returned or exchanged, but the transportation cost is required. By the buyer is responsible, our quotations are all ex-factory prices without any fees. Our products are shipped by quality inspectors strictly check the product to ensure that the product quality is 100%, but because all kinds of uncertain factors, we can only guarantee that after arrival97%-98% there is no problem with the quality of the product, and 2%-3% is exempt from liability.) of course, as long as it is a quality problem, we will change it for you. The following conditions cannot be returned: the returned product is damaged or incomplete in appearance, and the product accessories or related materials are not goods that are repaired or modified without authorization, used or stored according to normal methods, and beyond the after-sales service period. If there is a quality problem with the product, the return freight will be borne by the buyer. Many customers do not understand this because we are a batch. The goods sent by the seller are all running at a low profit. The shipment volume is large. It is impossible for us to open and check everything when we deliver the goods, so we cannot please understand that we have returned the products with quality problems to the factory for the freight. The factory will not bear the freight. If you don't understand, please be careful to order to avoid unnecessary trouble. |