1. Do you have cake decoration in stock?
Yes, most of them are in stock. If you need one more than 2000pcs, please contact us to confirm if there are enough stock.

2. How much is the shipping cost for my online order?
After confirming order quantity, you could choose shipping way, the shipping cost will show automatically.

3. If I need items urgently, do you provide faster shipping way?
Yes, of course, please email us to update to DHL shipping. You may pay a little extra cost.

4. How long will I get my package after I ordered online?
Usually it takes about 7-15 business days door-to-door to arrive.

5. Do you offer free samples?
Yes, of course, but please pay shipping fees.

6. What's the MOQ?
The MOQ is showed under the product title.

7. Can I get discount?
Yes, if your order quantity is large, please email or call us, we'd like to give you a favourable discount.

8. Could I customize my own design?
Yes. OEM & ODW are acceptable. Please contact us to talk details.

9. How to place an order?
Online order is easy to operate. After choosing design, color and quantity, it'll guide you to choose shipping way, after confirming order, you need to write shipping address details.
If you have questions or concerns, please email us to contact our trade manager. We'll always here to help you.

10. How do I pay my order?
Online Trade Assurance by credit card is welcome, also accept pay via Paypal, T/T, Western Union, L/C.

11. How can I get tracking number after my package shipped.
We will email you tracking number asap it's shipped.

12. How can I contact your customer service?
You could call us, email us or contact our Trademanager, we'll try to reply you within 1 hour.